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Vehicle permits at the HWRC

From April 2019, we will be introducing residency checks, new opening times and a ban on commercial vehicles. From June 1st, certain vehicles will need a permit to use the recycling centres. The following FAQs should answer any queries that you may have. Get in touch via the "Ask a question" tab if there is anything you need additional information about.

  • What are the new opening times for recycling centres?

Summer (April to September) 8.30am – 6.00pm      

Winter (October to March) 8.30 – 4.00pm

  • What do I need to bring with me as proof of residency?

Our centres are provided for Carmarthenshire residents only, we have introduced checks to ensure we make efficient use of our resources to provide the best service to our residents. 

Residency checks will be carried out from the 1st of April 2019, so you will need to have one of the following with you to show to the attendant at the site entrance:

Driver’s licence

Your current Council Tax bill

A utility bill, (no older than 3 months)

  • Why are you introducing a permit scheme?

Our recycling centres are for the use of Carmarthenshire residents to dispose of household waste only. The introduction of a free permit system from June 2019 will help us to ensure that businesses are not using the recycling centres illegally to dispose of commercial waste

  • How does the permit scheme work?

From June 2019, depending on the type of vehicle you are using, you may be required to apply for a free permit to use the recycling centres. The permit will allow you to access any recycling centre in Carmarthenshire up to 12 times per year.

Your permit will be registered against the vehicle that you drive. On arrival at the recycling centre you, a member of staff will check your permit details against those of your vehicle, and remove one of the 12 permit tabs to show that it has been used.

Each visit to the recycling centre is counted separately, even if you visit multiple times on the same day.

  • Do I need to apply for a permit to use the recycling centre?

The free permit scheme will apply at all of our recycling centres from June 2019. Whether you will need a permit or not will depend on the type of vehicle you are bringing to the recycling centre. If you do require a permit, you will be able to apply online from May 2019.

  • What types of vehicle require a permit?

The free permit scheme will apply at all of our recycling centres from June 2019. Whether you will need a permit or not will depend on the type of vehicle you are bringing to the recycling centre.

  • Which vehicles have been banned from the recycling centre?

From the 1st of April 2019 all lorries, agricultural vehicles, large vans including box vans, horseboxes, tippers, flatbeds, caged vehicles and drop/curtain sided vehicles are not allowed in the recycling centres.

Any vehicles towing a trailer with more than one axle will also not be allowed in. Small/medium vans and pick-ups are not permitted to tow any trailers in the recycling centres.

If you need help finding out if you will be able to use the recycling centres, answer some questions on our online checker or download our handy guide.

  • How do I apply for a permit?

From May 2019, if your vehicle requires a permit you will be able to apply online.

You will need to provide the following information:

  • Your details
  • Vehicle details
  • Copy/scan of your V5 vehicle registration
  • Proof of address - You only need to send one proof of address which could be a copy of your Council tax, utility bill (less than 3 months old) or driver’s licence. 

You will also be able to pick up a form from any of our recycling centres and return it by post with a copy of your supporting documents. Please do not send any original documents with your application.

  • What supporting documents to I need to apply for a permit?

You will need to provide a copy of your vehicle’s V5 registration document as well as a proof of address document that corresponds to the address registered on your V5 form.

For proof of address we accept the following documents:

Driver’s license

Your Council Tax bill

A utility bill, (no older than 3 months)

  • How long will it take for my permit to be issued?

When a fully completed application form with supporting documents is received and validated, permits will be issued within 10 working days.

  • I’ve hired a van to go to the recycling centre, will I still be allowed access?

If you’re using the facilities with a short term hired van you will be allowed to dispose of household waste only. The recycling centres cannot accept commercial waste.

You will need to provide a copy of the rental agreement and proof of residency to the site attendant. The hire agreement must be for less than 3 days and the vehicle must have hire company sign writing displayed on it.

For proof of residency we accept the following documents:

Driver’s license

Your Council Tax bill

A utility bill, (no older than 3 months)

  • Can I use a trailer?

If you drive a car, 4x4, SUV or people carrier – you can use the site towing a single axle trailer.  Trailers are not allowed with any other type of vehicle.

Trailers with more than one axle are not permitted with any vehicle types including cars.

Can I take business waste to the recycling centre?

No, our recycling centres cannot accept business waste, which must be disposed of using a licensed facility meeting Duty of Care requirements.  Nantycaws Transfer Station, Carmarthen has facilities for household and business waste and there are also a number of licensed private sites which can be found online by searching ‘waste transfer stations in my area’.  Most facilities that accept commercial waste will charge for disposal.

Depositing commercial waste at the HWRC sites is a criminal offence under the Environmental Protection Act 1990 and could result in an unlimited fine and up to 5 years imprisonment.

  • I drive an adapted vehicle due to a disability, will I be able to access the recycling centre?

Adapted vehicles for disabled use will be able to access the sites. 

Until the 3rd June, where there is a height barrier in operation at Trostre, you will need to notify us before your visit so that we can arrange for the barrier to be opened for you.

After the 3rd June the barrier will be staffed so it can be opened without the need for you to let us know in advance.

  • Can I let my friend/neighbour use my permit?

No, permits are registered to your own vehicle, so cannot be transferred

  • What happens if I use all 12 visits but want to use the recycling centre again in the same year?

Your permit starts from the month that you receive it and you cannot visit more than 12 times during any 12 month period. You will still be able to use the recycling centre with any vehicle that does not require a permit e.g car, 4x4, SUV, people carrier etc.

After 12 months from the date of issue of your previous permit you will be able to re-apply for a new permit.

  • What happens if I lose my permit?

We cannot re-issue any permits that have been lost. After 12 months from the date of issue of your previous permit you will be able to re-apply for a new permit.

Is there an expiry date on my permit?

No, it will remain in effect until you have used all 12 visits.

  • I live outside Carmarthenshire but your recycling centres are closer to me can I still use them?

No, our sites are provided for Carmarthenshire residents only and from the 1st April residency checks will be in place.  Anyone who has a Carmarthenshire council tax bill, needs to bring this as proof of residency.

  • I live in a shared house, but you state only one vehicle permit application per household. Can I still apply if someone else has already applied in the property?

If you share a house with unrelated individuals, forming more than one household at the same property, you may apply for a permit.  Our application system will pick up multiple applications from the same property, so further checks will be made to process your request.

  • My vehicle has advertising/sign writing on it, will I still be allowed to enter the sites?

Provided your V5C log book states your vehicle is for domestic use, and that your vehicle type meets the criteria to use the sites, with or without a permit – any advertising/sign writing on the vehicle does not prohibit its use.

Total Waste Management Solutions

Get in touch

Our friendly and helpful team are waiting to take your call or respond to your enquiry form and will be happy to advise on any queries you may have regarding Household or Commercial waste handling.